jitbet Privacy Policy

1 Introduction and Scope

jitbet is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how jitbet collects, uses, discloses, and protects your personal information.

This policy applies to the jitbet.cam website and all related services, mobile versions, and applications. By creating an account or using our services on the platform, you acknowledge that you have read, understood, and agreed to the terms of this policy.

We handle your information with proper care and are committed to protecting your privacy. jitbet never sells your information to third parties without your permission.

2 What Information We Collect

jitbet collects information in several ways. Below is a detailed description of the information collected:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport information (for identity verification)
• Preferred payment method details (bKash, Nagad, Rocket, bank account)
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

• IP address and device identity
• Browser type and version
• Operating system information
• Your activity on the platform and gaming history
• Login time and session information
• Information collected through cookies and similar tracking technologies

2.3 Transaction Information

• Deposit and withdrawal amounts and times
• Betting history and win records
• Payment reference numbers

3 Purpose of Using Your Information

jitbet uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To manage gaming services, bonuses, rewards, and promotional offers.
• Payment Processing: To complete deposit and withdrawal transactions.
• Identity Verification: To complete the KYC (Know Your Customer) process and confirm your age.
• Security: To prevent fraud, block unauthorized access, and ensure platform security.
• Customer Support: To resolve your issues and complaints and provide 24/7 assistance.
• Responsible Gaming: To identify signs of excessive gaming and provide support.
• Communications: To send important updates, promotional messages, and security notifications.
• Legal Compliance: To comply with applicable laws and regulations.

4 Information Sharing and Disclosure

jitbet does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technology infrastructure management. These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

Your information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

4.3 Fraud Prevention

Information necessary for anti-money laundering measures, fraud detection, and platform security may be shared with relevant authorities.

4.4 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be properly notified before any such change.

5 Data Protection and Security

jitbet uses industry-standard security technology to protect your information:

• SSL/TLS Encryption: All data transfers on the website are protected by 256-bit SSL encryption.
• Password Protection: Your password is encrypted and stored using a strong hashing algorithm.
• Server Security: Our servers operate under firewalls, intrusion detection systems, and regular security audits.
• Access Control: Only authorized personnel have access to your information on a need-to-know basis.
• Regular Audits: Our security systems are regularly reviewed and updated.

While we make every effort to protect your information, no digital system can guarantee 100% security. If you notice any suspicious activity, notify us immediately at [email protected].

6 Cookie Policy

The jitbet website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Remember your preferences, language, and settings.
• Analytics Cookies: Help analyze platform usage to improve services.
• Security Cookies: Used to prevent fraud and unauthorized access.

6.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect some platform functionality.

7 Data Retention Period

jitbet stores your information for as long as necessary:

• Account Information: For as long as your account is active and for a minimum of five (5) years after it is closed.
• Financial Transaction Information: At least seven (7) years as required by law.
• Gaming History: A minimum of three (3) years after the account is closed.
• Customer Support Communications: Two (2) years after the issue is resolved.

Once the specified period has passed, your information is securely deleted or anonymized so that you can no longer be identified.

8 Your Rights

As a jitbet user, you have the following rights:

8.1 Right of Access

You may request a copy of the information jitbet holds about you. We will provide it within 30 business days of receiving the request.

8.2 Right to Rectification

If your information contains any errors or outdated details, you may request that they be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information required for legal obligations or legitimate purposes may not be possible to delete.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly for marketing communications.

8.5 How to Exercise Your Rights

To exercise these rights, email [email protected]. We will process your request after verifying your identity.

9 Protection of Minors

jitbet provides services only to those aged 21 or above. We do not knowingly collect any personal information from individuals under the age of 21.

Age verification is mandatory during account registration. If we learn that a minor's information has been collected by mistake, we will immediately close that account and delete the information.

If a guardian suspects that a minor is using an account, please contact us at [email protected].

10 Third-Party Links and Services

The jitbet platform includes services from various payment providers and game developers. These third parties have their own privacy policies that apply to their platforms.

We are not responsible for the privacy practices or content of third parties. We recommend that you read the relevant privacy policy before using their services.

11 International Data Transfers

Your information may be processed or stored outside Bangladesh for the operation of jitbet's services. In such cases, we ensure that:

• Data transfers are governed by applicable law.
• The receiving party maintains adequate data protection measures.
• Your information is protected through contractual safeguards.

12 Policy Changes

jitbet may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• A notification will be sent to your registered email for significant changes.
• Continued use of the platform after changes will be considered your consent to the new policy.

Visit this page regularly to stay up to date with the latest policy.

13 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 (support in Bengali)

We take all privacy-related requests seriously and aim to respond promptly.